Privacy Policy

Last Updated: March 2026

NaviCare360 acts as a Business Associate or service provider to its Clients and processes Personal Information and Protected Health Information (“PHI”) solely on behalf of and under the direction of its Clients. NaviCare360 does not determine the purposes or means of processing such information.

This Privacy Policy applies to the NaviCare360 website(s) located at https://www.navicare360.com, https://app.navicare360.com, https://api.navicare360.com, and all related platforms, mobile applications (iOS and Android), and services operated by NaviCare360 (collectively, the “Services”).

By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

Information We Collect

When you visit our Services, we may automatically collect certain information about your device, including browser type, IP address, time zone, and usage data (“Device Information”).

When using our mobile applications, we may also collect the following categories of data:

We collect Device Information using technologies such as:

We may also collect Personal Information such as your name, email address, phone number, or physical address when you voluntarily provide it (e.g., newsletters, events, inquiries).

“Personal Information” includes both Device Information and other personally identifiable information described above.

How We Use Information

We may use Personal Information to:

Disclosure of Information

We may disclose Personal Information to subsidiaries, affiliates, contractors, and service providers who are bound by confidentiality obligations.

We may also disclose information:

Permissions and Data Access

Our mobile application may request the following permissions:

You may control or revoke these permissions at any time through your device settings.

Do Not Track

Our Services do not respond to “Do Not Track” browser signals.

Your Rights

You may request access to, correction of, or deletion of your Personal Information by contacting us at contact@navicare360.com.

If you are located in the European Economic Area, you have rights under applicable data protection laws, including the right to access, correct, or delete your data.

Data Retention

We retain Personal Information as necessary to provide the Services and comply with legal obligations, unless deletion is requested and permitted by law.

Data Security

We implement administrative, technical, and physical safeguards designed to protect Personal Information and PHI from unauthorized access, disclosure, or misuse. However, no system is completely secure.

Protected Health Information (HIPAA)

NaviCare360 complies with applicable HIPAA Privacy and Security Rules when acting as a Business Associate under written agreements with Clients.

We maintain policies and procedures to protect the confidentiality, integrity, and availability of electronic protected health information (“ePHI”).

Children’s Privacy

The Services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13.

California Privacy Rights

California residents may request information regarding disclosures of Personal Information under California Civil Code §1798.83 by contacting us as described below.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Services constitutes acceptance of the updated policy.

Contact Us

NaviCare360, LLC
Attn: Privacy Compliance Officer
United States
Email: contact@navicare360.com